[email protected]

011-452-2864

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Privacy Policy

Privacy Policy – Hinge Master Sales (PTY) LTD

Effective Date: 1 January 2025

Hinge Master Sales (PTY) LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.hingemaster.co.za.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and company details when you make enquiries or request a quote.

  • Technical Information: IP address, browser type, pages visited, and other usage data collected via cookies or website analytics.

  • Transactional Information: Details of purchases, invoices, or payment information when you buy products or services.

We collect information directly from you when you interact with our website or contact us, and indirectly through cookies and analytics tools.

2. Purpose of Collection

We use your personal information for purposes including, but not limited to:

  • Responding to enquiries and providing requested services or products.

  • Managing orders, deliveries, and payments.

  • Sending marketing communications, newsletters, or promotional material (where you have consented).

  • Improving our website, products, and services.

  • Complying with legal obligations under South African law.

3. Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared only in the following circumstances:

  • With trusted service providers who assist us in delivering products or services.

  • To comply with legal obligations, regulatory requirements, or court orders.

  • In connection with the sale, merger, or transfer of our business, where applicable.

4. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under POPIA, you have the right to:

  • Request access to your personal information we hold.

  • Request the correction of inaccurate, incomplete, or outdated information.

  • Withdraw consent for processing your personal information (where applicable).

  • Object to processing or request deletion of your personal information.

To exercise your rights, please contact us at:

Email: [email protected]
Phone: 011 452 2864
Postal Address: 18 Buwbes road, Edenvale, Sebenza

6. Cookies and Analytics

Our website uses cookies and analytics tools to improve your browsing experience, monitor website performance, and understand user behavior. You may disable cookies via your browser settings, but this may affect website functionality.

7. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with the effective date.

8. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact:

Hinge Master Sales (PTY) LTD
Email: [email protected]
Phone: 011 452 2864